The inbox
Every chat
has an owner.
لكل محادثة مسؤول.
WhatsApp, Instagram, Messenger, email, SMS and calls land in one shared inbox, with TikTok coming soon. Each conversation goes to the right person and stays with them until it's done. Your team sees what needs them; you see everything.
One place for every conversation.
Needs you, Mine and All keep the day in order. Open a chat and the side panel shows who the customer is, what Eva already did and what happens next.
Calls sit next to the chats.
Each customer's calls and messages are in one place. Calls are set up with our team.
- 01
Right person, right reason
Every enquiry goes to a person or a team, and you can always see why.
- 02
Notes and mentions
Leave your team an internal note, or mention a teammate so it reaches their bell.
- 03
Take over in one click
Step in on any chat Eva is handling, then hand it back.
- 04
Hand off with the whole story
Choose the team, then the person, and add a reason and a note.
- 05
Voice notes and photos
Both ways, right from the reply box.
- 06
Junk, dark mode and your phone
One click sends spam to Junk. Light or dark, and it works in your phone's browser.
Ready when you are.
AED 185 a month for your whole team. Set it up today, or book a demo and we'll show you around.